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We are not hiring.

There are no open roles, no teams, and no offices. This page listed six positions across four countries, and not one of them was real — which would have cost somebody an evening writing an application into a void.

If that changes, the roles will appear here with a salary range and a named person to write to. Until then this page will keep saying no, which is more useful than a form.

Two things we would still like to hear about

You have worked disputes

If you have sat on the merchant side of a chargeback queue and this app gets something wrong about how that actually works, that is worth more to us right now than a CV. Tell us what is wrong with it.

You found a security problem

Report it to the same address. There is no bounty programme and we are not going to pretend there is, but you will get a real reply and credit if you want it.

Write to us

Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.

The Prevention Brief

Network rule changes, threshold updates and merchant teardowns. Once a month.

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