Chargebackify vs Signifyd

Signifyd sits in the checkout-fraud category: deciding whether to accept an order in the first place, often with a guarantee attached. Chargebackify never sees an order until a bank disputes it. These are different points in time and different problems, and most stores that need one also need the other.

Checkout fraud decisioning See their site Different problem

CHARGEBACKIFY

Stops the dispute being filed

Network alerts, Shopify order matching and automatic refunds inside the pre-dispute window. Success fee on prevented value only, no monthly platform fee.

Acts only before a chargeback is filed

Reads disputes from Shopify Payments — nothing to connect

Refunds through Shopify, on rules you set

$19 Visa / $25 Mastercard per prevented chargeback, no monthly fee

SIGNIFYD

Deciding before the order is accepted

Fraud decisioning scores an order at checkout and tells you whether to take it. Some products in this category also underwrite their decision, so an approved order that turns into fraud is covered. That is a genuinely different offer from anything on this site.

Acts at checkout, before the sale exists

Can stop a fraudulent order being accepted at all

Evaluate the specifics, including any guarantee, on their site

SIDE BY SIDE

Chargebackify

Signifyd

When it acts

After the sale, once a bank raises a dispute

Before the sale, on the order itself

What it decides

Whether to refund a disputed order

Whether to accept an order at all

Stops a fraudulent order being placed

Yes — that is the category

Helps with a dispute on a legitimate order

Yes — most disputes are on orders no filter would reject

Costs you the order value

Yes — resolving means refunding in full

No — the order never happens

Descriptions of Signifyd come from their public marketing and Shopify App Store listing.

How to choose

Pick Signifyd if

your losses are from orders you should never have accepted, and you want that decision made at checkout.

Pick Chargebackify if

your disputes are mostly on orders that were perfectly legitimate at the time — a customer who forgot a renewal, or did not recognise the descriptor. No checkout filter would have stopped those.

Run both if

these solve different problems and most stores that need one need the other. A fraud filter stops the orders that should never have been accepted. Chargebackify handles disputes on the ones that were — including the friendly-fraud cases no filter would have flagged.

Everything on this page about Signifyd is drawn from their own public marketing and Shopify App Store listing. Products change. If we have described something out of date, tell us and we will correct it.

OTHER COMPARISONS

Chargebackify vs Chargeflow Chargebackify vs Disputifier Chargebackify vs NoFraud Chargebackify vs Justt

Compare it on your own alerts.

Install it alongside whatever you have today and leave automatic refunds off. Two weeks of your own disputes beats any table on a website, including this one.

Install on Shopify Book a demo

Common questions

Not answered here? Ask us directly or read the full FAQ.

Is Signifyd a replacement for Chargebackify?

No, the two act at different moments. Signifyd decides at checkout and takes on liability for approved orders; Chargebackify acts after the order, when a real customer disputes a charge any model would have approved.

Which one handles friendly fraud?

Friendly fraud is Chargebackify's core case. It comes from legitimate customers on legitimate orders, so there is nothing for a checkout score to catch.