Registered participant in Visa RDR, Ethoca and Mastercard Alerts. Our handling of pre-dispute data follows each network's participant requirements, including deduplication and prohibition on secondary use.
We act as processor for merchant customer data and as controller for merchant account data. Standard Contractual Clauses cover transfers outside the EEA and UK. Our sub-processor list is published and updated with 30 days' notice.
In scope as a service provider that does not store, process or transmit primary account numbers. Attestation of Compliance available on request.
The dashboard targets WCAG 2.2 AA. Known gaps are listed in the accessibility statement and tracked publicly.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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