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Savings calculator

Four inputs. It assumes every dispute you receive is prevented and billed, which makes the fee a ceiling rather than a forecast — there is no measured prevention rate to give you, so it does not pretend to one. A $15 issuer fee per dispute is assumed. Everything runs in your browser.

Monthly orders6,000
Average order value$129
Chargeback rate0.8%
Most Shopify stores sit between 0.4% and 1.2%. Networks start monitoring at 0.9%.
Cost of goods, as % of order35%
A lost dispute costs you the product too. This is what makes the real number larger than the order value.
ESTIMATED, PER MONTH
Disputes received48
True cost of those disputes$9,079
If every one were prevented35
Value protected$6,537
Success fee at 20%−$892
NET KEPT
$5,645
Standard rate. Volume rate starts at $50k protected.
Per year
$67,745
Return on fee
7.3×
See how the fee works

What is in the true cost

Order value
Refunded to the cardholder in full.
$129
Issuer fee
Charged per dispute regardless of who wins.
$15
Cost of goods
The product is gone, and rarely comes back.
$45
Total per dispute
Before any staff time spent responding to it.
$189

Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.

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