Install, connect a processor and read your first alerts.
Conditions, actions, approval queues and dry-run mode.
How alerts resolve to orders, and what to do when they do not.
Network thresholds, projections and what happens if you cross one.
How success fees are calculated, invoiced and credited.
Roles, SSO, API keys and data retention.
Written by the people who answer support tickets, updated whenever a network changes its rules.
Support is staffed by people who have worked disputes for a living. Median first reply is under four hours on weekdays.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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