You are asked about chargebacks on client calls you did not schedule. Managing prevention across a portfolio needs one login, per-client separation and a revenue share that does not complicate the retainer.
The client's acquirer sends the warning letter, and the agency is the first call. The problem is not yours but the answer has to be.
Separate logins, separate invoices and separate rule sets across a dozen stores make prevention something nobody owns.
Work that happens outside the retainer either goes unbilled or turns into an awkward change order.
What a portfolio usually looks like after onboarding.
Revenue share terms are agreed per partner. Contact us for the current schedule.
Install in dry-run mode. Two weeks of your own alerts will tell you more than any case study.
Not answered here? Ask us directly or read the full FAQ.
Yes. Stores sit under a single agency account with their own thresholds, owners and alert routing, and you switch between them without signing out.
Each store is billed on its own prevented value, so nothing runs through the agency's books unless you want it to.
Yes. Partners earn a share of the success fee on stores they refer, for as long as the store stays active. Terms are agreed per partner.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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