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Chargebackify vs Justt

Justt sits in the dispute-recovery category: pursuing chargebacks that have already been filed, to win the money back. Chargebackify only acts before that point. If a dispute reaches the filed stage, this app records it, shows it to you, and stops — it will not refund it, because the money is already withheld.

Dispute recovery See their site Different half of the problem
CHARGEBACKIFY
Stops the dispute being filed

Network alerts, Shopify order matching and automatic refunds inside the pre-dispute window. Success fee on prevented value only, no monthly platform fee.

Acts only before a chargeback is filed
Reads disputes from Shopify Payments — nothing to connect
Refunds through Shopify, on rules you set
$19 Visa / $25 Mastercard per prevented chargeback, no monthly fee
JUSTT
Getting the money back after the fact

Recovery works a chargeback that exists, building the case for why it should be reversed. When it succeeds you keep the order value, which is something prevention can never offer — prevention costs you the order value by definition, because resolving a dispute means refunding it.

Can return the order value on a dispute you would otherwise lose
Works cases that are already filed
Evaluate the specifics on their site, not this page
SIDE BY SIDE
Chargebackify
Justt
Acts before a chargeback is filed
Always — it is the only thing it does
No: representment responds to one that exists
Acts after a chargeback is filed
No
Yes — that is the category
Removes the chargeback from your ratio
There is none to remove
No — a won dispute is still a chargeback on the account
Submits evidence on your behalf
Never. It asks for no evidence scopes
Yes
Costs you the order value
Yes — resolving means refunding in full
No if the dispute is won
Descriptions of Justt come from their public marketing and Shopify App Store listing.

How to choose

Pick Justt if
you want to fight for the revenue on disputes that have already been filed, and the ratio is not your immediate problem.
Pick Chargebackify if
the ratio is your immediate problem. A recovered chargeback is still a chargeback in the number your acquirer watches.
Run both if
these do not overlap, and the pairing is the common one. Chargebackify reduces what reaches the filed stage; a representment tool handles whatever still gets there. This app will not touch a filed chargeback, so there is nothing for the two to fight over.
Everything on this page about Justt is drawn from their own public marketing and Shopify App Store listing. Products change. If we have described something out of date, tell us and we will correct it.
OTHER COMPARISONS
Chargebackify vs Chargeflow Chargebackify vs Disputifier Chargebackify vs Signifyd Chargebackify vs NoFraud

Compare it on your own alerts.

Install it alongside whatever you have today and leave automatic refunds off. Two weeks of your own disputes beats any table on a website, including this one.

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Common questions

Not answered here? Ask us directly or read the full FAQ.

Is Justt an alternative to Chargebackify?

They are opposite halves of the problem. Justt builds evidence to win disputes already filed; Chargebackify stops the dispute being filed at all.

Which approach protects the ratio?

Only prevention. A dispute counts toward the ratio the moment it is filed, whether or not the representment later succeeds.

Can they run together?

Yes, and it is the most common pairing we see. Prevention cuts the inflow, representment recovers what still gets through.

Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.

The Prevention Brief

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