No monthly platform fee, no seat licences, no annual contract. We take a percentage of the money we actually save you, and nothing when we save you nothing.
Install it, set your rules, and watch the disputes arrive. There is no trial to expire.
Charged per chargeback prevented. Flat, at any volume.
The most the app can charge you in any 30 days, enforced by Shopify rather than by us.
Move the three inputs to match your store. This prices the worst case: it assumes every dispute you receive is prevented and billed, so the figure is a ceiling rather than a forecast. It does not assume a prevention rate, because we do not have one to give you.
An alert that reaches us before the issuer files the chargeback, on an order we matched in your Shopify admin, where the refund or cancellation clears inside the network deadline. Anything outside that is unbilled.
Two minutes to connect, no card, and the first invoice only exists if there is something on it.
Not answered here? Ask us directly or read the full FAQ.
A flat fee per prevented chargeback: $19 on Visa, $25 on Mastercard. It is charged only when a dispute is resolved before a chargeback is filed. A dispute you decline to refund, one that arrives already filed, or one whose window has closed costs you nothing.
No monthly platform fee and no contract on the standard plan. Enterprise customers can request an annual agreement where procurement requires one.
An alert that was matched to a Shopify order and resolved, by refund or by another rule action, before the dispute was filed with the network.
No. Alerts that arrive outside the window, or that cannot be matched to an order, are reported but never billed.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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