No monthly platform fee, no seat licences, no annual contract. We take a percentage of the money we actually save you, and nothing when we save you nothing.
For stores under $50k of prevented volume a month.
Rate drops automatically once you pass $50k prevented in a month.
For merchants above $1M monthly GMV or several payment processors.
Move the three inputs to match your store. The estimate uses a 72% prevention rate, the average across merchants on Chargebackify, and a $15 issuer fee per dispute.
An alert that reaches us before the issuer files the chargeback, on an order we matched in your Shopify admin, where the refund or cancellation clears inside the network deadline. Anything outside that is unbilled.
Two minutes to connect, no card, and the first invoice only exists if there is something on it.
Not answered here? Ask us directly or read the full FAQ.
The fee is a percentage of the order value on each dispute that is prevented in time: 20% at standard volume and 14% above the higher tier. If an alert arrives after the filing window has closed, there is no fee.
No monthly platform fee and no contract on the standard plan. Enterprise customers can request an annual agreement where procurement requires one.
An alert that was matched to a Shopify order and resolved, by refund or by another rule action, before the dispute was filed with the network.
No. Alerts that arrive outside the window, or that cannot be matched to an order, are reported but never billed.
Chargeback prevention infrastructure, starting with Shopify. Alerts, refunds and ratio monitoring in one place.
Network rule changes, threshold updates and merchant teardowns. Once a month.
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